NBN FIBRE TO THE NODE PLANS & PRICING

Boom Broadband has NBN Fibre to the Node/Building plans to suit you starting from just $45 per month. Match the speed and data allowance to your needs to find the plan for you.

1. Choose your speed:

Base

12/1
  • Great for infrequent use such as light web surfing and email

Fast

25/5
  • Our most popular speed; ideal for day to day use

Faster

50/20
  • Perfect for families that watch videos online or download lots

2. Choose your plan:

Light

$45 per month

Extreme

$65 per month

# An additional once off $300 nbn™ New Development Fee applies if your premises is identified by nbn™ as being within the site boundary of a new development.

3. Choose your phone plan:

No Phone

$0
    • NBN Data only

PAYG

$10 per month

National

$15 per month

Premium

$25 per month

4. Choose your contract length

12 Months
$50
No Contract
$100

Total Minimum Costs

NBN plans for internet data only

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $145 $155 $175
UNLIMITED $165 $175 $195

NBN plans for PAYG phone & data

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $145 $155 $175
UNLIMITED $165 $175 $195

NBN plans with national phone & data

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $160 $170 $190
UNLIMITED $180 $190 $210

NBN plans with premium phone & data

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $170 $180 $200
UNLIMITED $190 $200 $220

NBN plans for internet data only

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $590 $710 $950
UNLIMITED $830 $950 $1,190

NBN plans for PAYG phone & data

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $600 $720 $960
UNLIMITED $840 $960 $1,200

NBN plans with national phone & data

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $605 $725 $965
UNLIMITED $845 $965 $1,205

NBN plans with premium phone & data

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $615 $735 $975
UNLIMITED $855 $975 $1,215

NBN plans for internet data only

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $1,080 $1,320 $1,800
UNLIMITED $1,560 $1,800 $2,280

NBN plans for PAYG phone & data

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $1,090 $1,330 $1,810
UNLIMITED $1,570 $1,810 $2,290

NBN plans with national phone & data

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $1,095 $1,335 $1,815
UNLIMITED $1,575 $1,815 $2,295

NBN plans with premium phone & data

Data usage Up to 12/1 Mbps Up to 25/5 Mbps Up to 50/20 Mbps
50GB $1,105 $1,345 $1,925
UNLIMITED $1,585 $1,825 $2,305

5. Choose your router

6. Product Information

Your Order

Selected Plan:
Contract Length:
Addons:
Total Initial Cost:
Ongoing monthly fee:
$ / month
Total Cost Today: $165

Ongoing
Monthly Fee:
$ / Month

What is the nbn™ network?

The nbn™ network is Australia’s new wholesale landline phone and internet network being built on behalf of the Federal Government.
The nbn™ network is designed to replace or upgrade Australia’s existing, ageing copper network. The nbn™ network will be delivered through a mix of technologies including, nbn™ FTTP (Fibre to the Premises), FTTB (Fibre to the Building), FTTN (Fibre to the Node), HFC (Hybrid Fibre Coaxial), Wireless and Satellite.
Note: Boom Broadband does not offer nbn™ Satellite services.

When is the nbn™ network coming to my area?

You can check on the status of the nbn™ rollout in your area on our rollout map. The rollout map shows if construction has commenced in your location.
Unfortunately, we can’t provide any timeframes if the nbn™ rollout hasn’t commenced in your area. The best way to stay informed is to register your interest with Boom Broadband by emailing enquiries@boombroadband.com.au. Boom Broadband can then provide an update the moment your address is nbn™ ready.

How do I get connected to the nbn™ network?

To get connected to the nbntm you will need to place an order with a Retail Service Provide like Boom Broadband. Boom Broadband will arrange the changeover to the nbntm and guide you through the process step by step.

What is the New Development Fee?

Effective 1st April 2016, the $300 New Development Fee is charged for all nbn™ broadband connections (FTTP, FTTB, FTTN and Wireless) in the following circumstances:
• The first connection at a premises in a newly developed area i.e. a suburb with no pre-existing telecommunications infrastructure.
• The first connection(s) at a premises in an establish area in the rare instance that a developer has increased the number of dwellings on the same plot of land e.g. demolished a single house and built a block of units.
Once the NDF has been charged at an address, it will not be charged again for subsequent connections, provided the number of dwellings at that address has not increased.
At Boom Broadband, we pass on the full $300 NDF charge as billed by our wholesaler, nbn™ ltd, to new customers. If you are unsure if the NDF will apply at your address please contact Boom on 1300 00 BOOM.

Can I change my nbn™ plan after I’ve signed up?

Yes, you can change your plan at any time, whether you have a no-contract, 12 or 24-month plan. Changing your plan does not incur any contract break fees but a Change of Speed Tier fee of $20 will apply if you are downgrading or upgrading speed tier.
There is no additional fee to change your data allowance on the same speed tier.
If you wish to change your nbn™ plan, simply call us on 1300 00 BOOM.

I have existing services. How does upgrading to nbn™ broadband affect me?

Typically your address can be upgraded to nbn™ broadband with little to no downtime. More often than not you can continue to use your existing services until your new nbn™ equipment has been installed and your service has been activated.
Remember, moving to nbn™ broadband will not necessarily cancel your existing broadband and phone services. Once you’ve upgraded, please call your existing provider’s Billing/Accounts Department to ensure your old services are cancelled, otherwise you may continue to be billed for them.

What if nbn™ broadband is not available at my address?

If the NBN is not yet available at your address, you can register your interest with Boom Broadband by email sales@boombroadband.com.au.
Once you’re registered, Boom will keep you up to date with the latest news and progress reports on the rollout in your area. We’ll check your address on a daily basis and notify you the moment it is live on the NBN.

How many devices can I connect to nbn™ broadband?

The nbn™ equipment for Fibre to the Premises (FTTP) or Wireless broadband allows one device to be connected directly to the active data port via an Ethernet cable. To connect multiple devices or to connect wirelessly, you will need an nbn™-ready WiFi modem.
For nbn™ Fibre to the Building/Node (FTTB/N) services, you’ll need to connect a VDSL2-enabled WiFi modem to the wall socket used for your nbn™ broadband connection.

Will my current modem/router work with nbn™ broadband?

If you already own a modem/router then we suggest that you check with its manufacturer to see if it is nbn™ ready. You will also need to check that your router is compatible for the type of NBN service that will be delivered in your area.
Note: Fibre to the Node (FttN) NBN services require a VDSL2 capable modem router.

Can I use existing wiring/smart wiring?

An nbn™ installation does not include additional home network wiring beyond the installation of the Network Boundary Point (typically the nbn™ Connection Box or first wall socket, depending on your nbn™ technology). You’ll need to hire a registered cabler if you’d like to have any additional home network wiring installed.
In many new homes you can utilise the in-built smart wiring by patching this in to your router.

What happens to my services when the copper network gets disconnected?

The copper network will be disconnected approximately 18 months after nbn™ Fibre (FTTP, FTTB or FTTN) is installed in an area. If you want to remain connected to the internet and/or continue to make telephone calls after this happens, you’ll need to upgrade to nbn™ broadband.
NOTE: If your premises receives an nbn™ Fixed Wireless or Satellite service, your copper line will not be disconnected. It will still be serviced by the existing copper network for Home Phone (landline) services only.

Can I keep my existing telephone number to use on the nbn™ network?

Yes, in most cases we can transfer your existing telephone number over to the nbn™ network. To find out more about the transfer/porting process please contact our friendly sales team on 1300 00 BOOM.

I’m renting, what do I have to do to get connected to the nbn™ network?

Prior to any installation work taking place at the premises, you’ll need to secure permission from your property manager or landlord. If they have any questions, just point them to this FAQ.
It’s good news if you are renting in a share-house situation, as the nbn™ Fibre to the Premises (FTTP) and nbn™ Wireless Connection Boxes come with four data ports (pictured as UNI-D below). This means up to four nbn™ broadband connections can be installed at a single premises, which means one for each person – no more fighting housemates for quota!

nbn NTD

Please note: nbn™ Fibre to the Building/Node (FTTB/N) services only have one data port.

Are the speeds provided by the nbn™ network guaranteed?

nbn™ network speeds are not guaranteed.
When discussing the average expected access speed the NBN can offer it is important to remember that external factors can also limit these speeds. The following are just some of the limiting factors that may prevent your service from reaching the maximum speeds:
• The capability of the router you are using at home
• The strength of your home network
• The PC and the software you are using
• The number of devices connected at any one time
To experience the maximum speed possible at any one time it is best to connect directly via an ethernet cable directly to the NBN Connection Box.

Standard Call Rates

Call type Cost
Local call 20c per call
National call 20c per call
Mobile call 15c per minute
13/1300 numbers 28c per call
1800 numbers FREE

International Rates

Country Cost Per Min Cost Per 2 Min Call
Afghanistan $0.57 $1.14
Afghanistan Mobile $0.50 $1.00
Albania $0.50 $1.00
Albania Mobile $0.72 $1.44
Algeria $0.13 $0.26
Algeria Mobile $0.85 $1.70
American Samoa $0.08 $0.16
American Samoa Mobile $0.08 $0.16
Andorra $0.05 $0.10
Andorra Mobile $0.39 $0.78
Angola $0.12 $0.24
Angola Mobile $0.42 $0.84
Anguilla $0.63 $1.26
Antarctica $3.22 $6.44
Antigua and Barbuda $0.42 $0.84
Antigua and Barbuda Mobile $0.55 $1.10
Argentina $0.02 $0.04
Argentina City $0.02 $0.04
Argentina Mobile $0.26 $0.52
Armenia $0.29 $0.58
Armenia Mobile $0.46 $0.92
Aruba $0.27 $0.54
Aruba Mobile $0.61 $1.22
Ascension $3.26 $6.52
Austria $0.02 $0.04
Austria City $0.02 $0.04
Austria Mobile $0.05 $0.10
Azerbaijan $0.53 $1.06
Azerbaijan Mobile $0.74 $1.48
Bahamas $0.14 $0.28
Bahamas Mobile $0.40 $0.80
Bahrain $0.12 $0.24
Bahrain Mobile $0.14 $0.28
Bangladesh $0.07 $0.14
Bangladesh City $0.07 $0.14
Bangladesh Mobile $0.07 $0.14
Barbados $0.49 $0.98
Barbados Mobile $0.46 $0.92
Belarus $0.80 $1.60
Belarus Mobile $0.88 $1.76
Belgium $0.04 $0.08
Belgium City $0.04 $0.08
Belgium Mobile $0.06 $0.12
Belize $0.65 $1.30
Belize Mobile $0.67 $1.34
Benin $0.56 $1.12
Benin Mobile $0.48 $0.96
Bermuda $0.08 $0.16
Bhutan $0.19 $0.38
Bhutan Mobile $0.15 $0.30
Bolivia $0.24 $0.48
Bolivia City $0.24 $0.48
Bolivia Mobile $0.46 $0.92
Bosnia and Herzegovina $0.31 $0.62
Bosnia and Herzegovina Mobile $0.34 $0.68
Botswana $0.16 $0.32
Botswana Mobile $0.27 $0.54
Brazil $0.02 $0.04
Brazil City $0.02 $0.04
Brazil Mobile $0.26 $0.52
British Indian Ocean Territory $0.46 $0.92
Brunei Darussalam $0.06 $0.12
Brunei Darussalam Mobile $0.09 $0.18
Bulgaria $0.02 $0.04
Bulgaria City $0.02 $0.04
Bulgaria Mobile $0.05 $0.10
Burkina Faso $0.54 $1.08
Burkina Faso Mobile $0.80 $1.60
Burundi $0.35 $0.70
Burundi Mobile $1.04 $2.08
Cambodia $0.16 $0.32
Cambodia City $0.16 $0.32
Cambodia Mobile $0.16 $0.32
Cameroon $0.36 $0.72
Cameroon Mobile $0.71 $1.42
Canada $0.01 $0.02
Canada Mobile $0.01 $0.02
Cape Verde $0.52 $1.04
Cape Verde Mobile $0.77 $1.54
Cayman Islands $0.24 $0.48
Cayman Islands Mobile $0.54 $1.08
Central African Republic $0.88 $1.76
Central African Republic Mobile $0.69 $1.38
Chad $0.42 $0.84
Chad Mobile $1.66 $3.32
Chile $0.03 $0.06
Chile City $0.03 $0.06
Chile Mobile $0.05 $0.10
China $0.03 $0.06
China City $0.03 $0.06
China Mobile $0.03 $0.06
Colombia $0.04 $0.08
Colombia City $0.04 $0.08
Colombia Mobile $0.06 $0.12
Comoros $0.62 $1.24
Comoros Mobile $0.86 $1.72
Congo $0.56 $1.12
Congo Mobile $0.92 $1.84
Congo, Democratic Republic of the $0.52 $1.04
Congo, Democratic Republic of the Mobile $0.73 $1.46
Cook Islands $2.12 $4.24
Cook Islands Mobile $2.31 $4.62
Costa Rica $0.05 $0.10
Costa Rica Mobile $0.15 $0.30
Cote D’Ivoire $0.72 $1.44
Cote D’Ivoire Mobile $0.64 $1.28
Croatia $0.10 $0.20
Croatia City $0.10 $0.20
Croatia Mobile $0.58 $1.16
Cuba $1.54 $3.08
Cuba City $1.54 $3.08
Cuba Mobile $2.26 $4.52
Cyprus $0.02 $0.04
Cyprus Mobile $0.08 $0.16
Czech Republic $0.05 $0.10
Czech Republic City $0.05 $0.10
Czech Republic Mobile $0.20 $0.40
Denmark $0.02 $0.04
Denmark City $0.02 $0.04
Denmark Mobile $0.05 $0.10
Djibouti $0.97 $1.94
Djibouti Mobile $0.97 $1.94
Dominica $0.53 $1.06
Dominica Mobile $0.68 $1.36
Dominican Republic $0.07 $0.14
Dominican Republic Mobile $0.20 $0.40
Ecuador $0.32 $0.64
Ecuador City $0.32 $0.64
Ecuador Mobile $0.51 $1.02
Egypt $0.21 $0.42
Egypt City $0.21 $0.42
Egypt Mobile $0.17 $0.34
El Salvador $0.33 $0.66
El Salvador Mobile $0.37 $0.74
Equatorial Guinea $0.68 $1.36
Equatorial Guinea Mobile $0.71 $1.42
Eritrea $0.58 $1.16
Eritrea City $0.58 $1.16
Eritrea Mobile $0.55 $1.10
Estonia $0.06 $0.12
Estonia Mobile $0.69 $1.38
Ethiopia $0.59 $1.18
Ethiopia City $0.59 $1.18
Ethiopia Mobile $0.57 $1.14
Falkland Islands (Malvinas) $3.34 $6.68
Faroe Islands $0.12 $0.24
Faroe Islands Mobile $0.48 $0.96
Fiji $0.48 $0.96
Fiji Mobile $0.48 $0.96
Finland $0.09 $0.18
Finland City $0.09 $0.18
Finland Mobile $0.09 $0.18
France $0.02 $0.04
France City $0.02 $0.04
France Mobile $0.07 $0.14
French Guiana $0.04 $0.08
French Guiana Mobile $0.75 $1.50
French Polynesia $0.61 $1.22
Gabon $0.73 $1.46
Gabon Mobile $0.73 $1.46
Gambia $1.30 $2.60
Gambia Mobile $1.46 $2.92
Georgia $0.34 $0.68
Georgia Mobile $0.34 $0.68
Germany $0.02 $0.04
Germany City $0.02 $0.04
Germany Mobile $0.08 $0.16
Ghana $0.62 $1.24
Ghana City $0.62 $1.24
Ghana Mobile $0.53 $1.06
Gibraltar $0.10 $0.20
Gibraltar Mobile $0.43 $0.86
Global Mobile Satellite System $8.85 $17.70
Greece $0.05 $0.10
Greece City $0.05 $0.10
Greece Mobile $0.19 $0.38
Greenland $0.66 $1.32
Greenland Mobile $1.14 $2.28
Grenada $0.53 $1.06
Grenada Mobile $0.55 $1.10
Group of Countries $1.65 $3.30
Guadeloupe $0.02 $0.04
Guadeloupe Mobile $0.06 $0.12
Guam $0.05 $0.10
Guatemala $0.23 $0.46
Guatemala Mobile $0.30 $0.60
Guernsey $0.01 $0.02
Guinea $0.74 $1.48
Guinea Mobile $0.95 $1.90
Guinea-Bissau $1.30 $2.60
Guyana $0.60 $1.20
Guyana Mobile $0.58 $1.16
Haiti $0.58 $1.16
Haiti Mobile $0.67 $1.34
Holy See (Vatican City State) $0.02 $0.04
Honduras $0.24 $0.48
Honduras Mobile $0.35 $0.70
Hong Kong $0.04 $0.08
Hong Kong Mobile $0.06 $0.12
Hungary $0.02 $0.04
Hungary City $0.02 $0.04
Hungary Mobile $0.09 $0.18
Iceland $0.04 $0.08
Iceland Mobile $0.07 $0.14
India $0.05 $0.10
India City $0.05 $0.10
India Mobile $0.05 $0.10
Indonesia $0.07 $0.14
Indonesia City $0.07 $0.14
Indonesia Mobile $0.10 $0.20
Inmarsat Atlantic Ocean-East $13.20 $26.40
Inmarsat Atlantic Ocean-West $13.20 $26.40
Inmarsat Indian Ocean $13.20 $26.40
Inmarsat Pacific Ocean $13.20 $26.40
Inmarsat Single Number Access $13.20 $26.40
International Freephone Service $0.00 $0.00
International Networks $3.78 $7.56
International Shared Cost Service $13.20 $26.40
Iran $0.28 $0.56
Iran City $0.28 $0.56
Iran Mobile $0.35 $0.70
Iraq $0.37 $0.74
Iraq City $0.37 $0.74
Ireland $0.01 $0.02
Ireland City $0.01 $0.02
Ireland Mobile $0.11 $0.22
Isle of Man $0.01 $0.02
Isle of Man Mobile $0.05 $0.10
Israel $0.02 $0.04
Israel City $0.02 $0.04
Israel Mobile $0.06 $0.12
Italy $0.01 $0.02
Italy City $0.01 $0.02
Italy Mobile $0.01 $0.02
Jamaica $0.44 $0.88
Jamaica Mobile $0.48 $0.96
Japan $0.05 $0.10
Japan City $0.05 $0.10
Japan Mobile $0.17 $0.34
Jersey $0.01 $0.02
Jersey Mobile $0.05 $0.10
Jordan $0.11 $0.22
Jordan City $0.11 $0.22
Jordan Mobile $0.26 $0.52
Kazakhstan $0.04 $0.08
Kazakhstan Mobile $0.39 $0.78
Kenya $0.27 $0.54
Kenya City $0.27 $0.54
Kenya Mobile $0.32 $0.64
Kiribati $1.77 $3.54
Kiribati Mobile $3.71 $7.42
Korea, Democratic People’s Republic of $1.08 $2.16
Korea, Republic of $0.03 $0.06
Korea, Republic of City $0.03 $0.06
Korea, Republic of Mobile $0.05 $0.10
Kuwait $0.12 $0.24
Kuwait Mobile $0.20 $0.40
Kyrgyz Republic $0.30 $0.60
Kyrgyz Republic Mobile $0.48 $0.96
Lao People’s Democratic Republic $0.20 $0.40
Lao People’s Democratic Republic Mobile $0.23 $0.46
Latvia $0.03 $0.06
Latvia Mobile $0.07 $0.14
Lebanon $0.21 $0.42
Lebanon City $0.21 $0.42
Lebanon Mobile $0.42 $0.84
Lesotho $0.59 $1.18
Lesotho Mobile $0.48 $0.96
Liberia $0.75 $1.50
Liberia Mobile $1.02 $2.04
Libyan Arab Jamahiriya $0.68 $1.36
Libyan Arab Jamahiriya Mobile $0.72 $1.44
Liechtenstein $0.16 $0.32
Liechtenstein Mobile $1.71 $3.42
Lithuania $0.04 $0.08
Lithuania Mobile $0.06 $0.12
Luxembourg $0.03 $0.06
Luxembourg Mobile $0.08 $0.16
Macau $0.13 $0.26
Macau Mobile $0.17 $0.34
Macedonia $0.12 $0.24
Macedonia Mobile $0.82 $1.64
Madagascar $1.05 $2.10
Madagascar Mobile $1.47 $2.94
Malawi $0.45 $0.90
Malawi Mobile $0.89 $1.78
Malaysia $0.03 $0.06
Malaysia City $0.03 $0.06
Malaysia Mobile $0.04 $0.08
Maldives $1.94 $3.88
Maldives Mobile $2.07 $4.14
Mali $0.52 $1.04
Mali Mobile $0.94 $1.88
Malta $0.03 $0.06
Malta Mobile $0.07 $0.14
Marshall Islands $0.70 $1.40
Martinique $0.05 $0.10
Martinique Mobile $0.08 $0.16
Mauritania $0.90 $1.80
Mauritania Mobile $1.02 $2.04
Mauritius $0.30 $0.60
Mauritius Mobile $0.30 $0.60
Mayotte $0.24 $0.48
Mayotte Mobile $0.24 $0.48
Mexico $0.01 $0.02
Mexico City $0.01 $0.02
Mexico Mobile $0.05 $0.10
Micronesia $0.46 $0.92
Micronesia Mobile $0.46 $0.92
Misc Services $14.55 $29.10
Misc Services UN Humanitarian $0.05 $0.10
Moldova $0.62 $1.24
Moldova Mobile $0.53 $1.06
Monaco $0.17 $0.34
Monaco Mobile $0.77 $1.54
Mongolia $0.08 $0.16
Mongolia Mobile $0.08 $0.16
Montenegro $0.27 $0.54
Montenegro City $0.27 $0.54
Montenegro Mobile $1.06 $2.12
Montserrat $0.56 $1.12
Montserrat Mobile $0.68 $1.36
Morocco $0.05 $0.10
Morocco City $0.05 $0.10
Morocco Mobile $0.75 $1.50
Mozambique $0.13 $0.26
Mozambique City $0.13 $0.26
Mozambique Mobile $0.13 $0.26
Myanmar $0.38 $0.76
Myanmar Mobile $0.38 $0.76
Namibia $0.12 $0.24
Namibia Mobile $0.26 $0.52
Nauru $2.84 $5.68
Nauru Mobile $2.60 $5.20
Nepal $0.27 $0.54
Nepal City $0.27 $0.54
Nepal Mobile $0.27 $0.54
Netherlands $0.02 $0.04
Netherlands Antilles $0.23 $0.46
Netherlands Antilles Mobile $0.30 $0.60
Netherlands City $0.02 $0.04
Netherlands Mobile $0.08 $0.16
New Caledonia $0.38 $0.76
New Caledonia Mobile $0.38 $0.76
New Zealand $0.03 $0.06
New Zealand City $0.03 $0.06
New Zealand Mobile $0.10 $0.20
Nicaragua $0.38 $0.76
Nicaragua Mobile $0.75 $1.50
Niger $0.43 $0.86
Niger Mobile $0.79 $1.58
Nigeria $0.19 $0.38
Nigeria City $0.19 $0.38
Nigeria Mobile $0.18 $0.36
Niue $2.45 $4.90
Norfolk Island $2.92 $5.84
Norfolk Island Mobile $2.92 $5.84
Northern Mariana Islands $0.08 $0.16
Norway $0.03 $0.06
Norway City $0.03 $0.06
Norway Mobile $0.05 $0.10
Oman $0.30 $0.60
Oman Mobile $0.50 $1.00
Pakistan $0.05 $0.10
Pakistan City $0.05 $0.10
Pakistan Mobile $0.05 $0.10
Palau $0.66 $1.32
Palestinian Territory, Occupied $0.38 $0.76
Palestinian Territory, Occupied Mobile $0.41 $0.82
Panama $0.07 $0.14
Panama City $0.07 $0.14
Panama Mobile $0.30 $0.60
Papua New Guinea $0.95 $1.90
Papua New Guinea Mobile $1.16 $2.32
Paraguay $0.08 $0.16
Paraguay City $0.08 $0.16
Paraguay Mobile $0.10 $0.20
Peru $0.02 $0.04
Peru City $0.02 $0.04
Peru Mobile $0.10 $0.20
Philippines $0.20 $0.40
Philippines City $0.20 $0.40
Philippines Mobile $0.30 $0.60
Poland $0.03 $0.06
Poland City $0.03 $0.06
Poland Mobile $0.05 $0.10
Portugal $0.02 $0.04
Portugal City $0.02 $0.04
Portugal Mobile $0.05 $0.10
Puerto Rico $0.02 $0.04
Qatar $0.37 $0.74
Qatar Mobile $0.43 $0.86
Reunion $0.04 $0.08
Reunion Mobile $0.13 $0.26
Romania $0.03 $0.06
Romania City $0.03 $0.06
Romania Mobile $0.12 $0.24
Russian Federation $0.03 $0.06
Russian Federation City $0.03 $0.06
Russian Federation Mobile $0.07 $0.14
Rwanda $0.70 $1.40
Rwanda Mobile $0.69 $1.38
Saint Helena $3.30 $6.60
Saint Kitts and Nevis $0.67 $1.34
Saint Lucia $0.52 $1.04
Saint Lucia Mobile $0.55 $1.10
Saint Pierre and Miquelon $0.67 $1.34
Saint Vincent and the Grenadines $0.53 $1.06
Saint Vincent and the Grenadines Mobile $0.58 $1.16
Samoa $1.26 $2.52
Samoa Mobile $1.32 $2.64
San Marino $0.07 $0.14
San Marino Mobile $0.63 $1.26
Sao Tome and Principe $0.61 $1.22
Sao Tome and Principe Mobile $1.78 $3.56
Saudi Arabia $0.19 $0.38
Saudi Arabia City $0.19 $0.38
Saudi Arabia Mobile $0.33 $0.66
Senegal $0.47 $0.94
Senegal City $0.47 $0.94
Senegal Mobile $0.72 $1.44
Serbia $0.25 $0.50
Serbia City $0.25 $0.50
Serbia Mobile $0.38 $0.76
Seychelles $0.26 $0.52
Seychelles Mobile $1.65 $3.30
Sierra Leone $0.96 $1.92
Sierra Leone Mobile $1.16 $2.32
Singapore $0.02 $0.04
Singapore Mobile $0.02 $0.04
Slovakia $0.02 $0.04
Slovakia Mobile $0.14 $0.28
Slovenia $0.03 $0.06
Slovenia Mobile $0.10 $0.20
Solomon Islands $1.79 $3.58
Solomon Islands Mobile $2.23 $4.46
Somalia $0.99 $1.98
Somalia City $0.99 $1.98
Somalia Mobile $1.29 $2.58
South Africa $0.05 $0.10
South Africa City $0.05 $0.10
South Africa Mobile $0.07 $0.14
Spain $0.02 $0.04
Spain City $0.02 $0.04
Spain Mobile $0.02 $0.04
Sri Lanka $0.30 $0.60
Sri Lanka City $0.30 $0.60
Sri Lanka Mobile $0.30 $0.60
Sudan $0.70 $1.40
Sudan Mobile $0.36 $0.72
Suriname $0.48 $0.96
Suriname Mobile $0.74 $1.48
Swaziland $0.08 $0.16
Swaziland Mobile $0.31 $0.62
Sweden $0.01 $0.02
Sweden City $0.01 $0.02
Sweden Mobile $0.05 $0.10
Switzerland $0.04 $0.08
Switzerland City $0.04 $0.08
Switzerland Mobile $0.27 $0.54
Syria $0.23 $0.46
Syria Mobile $0.33 $0.66
Taiwan $0.04 $0.08
Taiwan City $0.04 $0.08
Taiwan Mobile $0.22 $0.44
Tajikistan $0.40 $0.80
Tajikistan Mobile $0.37 $0.74
Tanzania $0.37 $0.74
Tanzania City $0.37 $0.74
Tanzania Mobile $0.37 $0.74
Thailand $0.02 $0.04
Thailand City $0.02 $0.04
Thailand Mobile $0.03 $0.06
Timor-Leste $1.31 $2.62
Timor-Leste Mobile $1.31 $2.62
Togo $0.79 $1.58
Togo Mobile $0.94 $1.88
Tokelau $3.55 $7.10
Tonga $1.17 $2.34
Tonga Mobile $1.33 $2.66
Trinidad and Tobago $0.15 $0.30
Trinidad and Tobago Mobile $0.45 $0.90
Tunisia $0.81 $1.62
Tunisia Mobile $1.16 $2.32
Turkey $0.09 $0.18
Turkey City $0.09 $0.18
Turkey Mobile $0.09 $0.18
Turkmenistan $0.27 $0.54
Turkmenistan Mobile $0.44 $0.88
Turks and Caicos Islands $0.51 $1.02
Turks and Caicos Islands Mobile $0.68 $1.36
Tuvalu $3.23 $6.46
Uganda $0.47 $0.94
Uganda Mobile $0.47 $0.94
Ukraine $0.29 $0.58
Ukraine City $0.29 $0.58
Ukraine Mobile $0.50 $1.00
United Arab Emirates $0.42 $0.84
United Arab Emirates City $0.42 $0.84
United Arab Emirates Mobile $0.35 $0.70
United Kingdom $0.01 $0.02
United Kingdom City $0.01 $0.02
United Kingdom Mobile $0.05 $0.10
United States $0.03 $0.06
Universal Personal Telecommunication Service $1.65 $3.30
Uruguay $0.13 $0.26
Uruguay City $0.13 $0.26
Uruguay Mobile $0.45 $0.90
Uzbekistan $0.08 $0.16
Uzbekistan Mobile $0.12 $0.24
Vanuatu $1.32 $2.64
Vanuatu Mobile $1.57 $3.14
Venezuela $0.06 $0.12
Venezuela City $0.06 $0.12
Venezuela Mobile $0.09 $0.18
Viet Nam $0.17 $0.34
Viet Nam City $0.17 $0.34
Viet Nam Mobile $0.19 $0.38
Virgin Islands, British $0.61 $1.22
Virgin Islands, U.S. $0.05 $0.10
Wallis and Futuna Islands $0.80 $1.60
Yemen $0.45 $0.90
Yemen Mobile $0.45 $0.90
Zambia $0.21 $0.42
Zambia Mobile $0.28 $0.56
Zimbabwe $0.21 $0.42
Zimbabwe Mobile $1.03 $2.06

NBN Battery Backup

Please read the following important information about battery backup for your NBN service.
Your NBN service is provided through a box installed at your premises called a network termination device (NTD), which requires power to operate. Without battery backup, you will be unable to use any NBN services during a power outage.

Important limitations

The battery backup unit:

  • May only last a few hours: A fully charged battery in perfect condition may last up to 11 hours. If the battery is not fully charged, kept in sub-standard conditions or is aged, it may last for less than three hours.
  • Will only power the Network Termination Device: If your telephone requires mains power to function, then it will remain inoperable in a power outage, even if you have a battery backup unit.

About your service

Your broadband service

Without battery backup, you will have no access to your Internet service during a power outage. If you elect to install a battery back-up unit please note that Internet will only be available using a battery-powered device (like a laptop) and this device may need to be reconfigured. The service will only last as long as both the laptop and the NTD remain powered.

Your VoIP service

If you use a phone over Internet service (like VoIP), you won’t be able to make or receive calls at all (including calls to emergency service numbers like 000) during a power outage, even if you have a battery backup unit.

Your NBN UNI-V phone service

This will only work in a power outage to make and receive calls (including emergency service numbers like 000) if you have a battery backup unit and you use either:

  • A standard corded telephone handset that is not dependent on mains power and is connected to a voice port on the NTD; or
  • A cordless handset that has its own back-up power supply that is in working order.

Medical and security alarms

If you, or anyone else in your premises intends to use a medical or security alarm with your NBN service, we recommend that you obtain a battery backup unit.
It is your responsibility to ensure that any medical or security alarm equipment you use will operate during a power outage and this equipment is compatible with your NBN service. If you are in any doubt you should contact the supplier.

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Customer Service Guarantee Waiver

For Boom Broadband to offer a residential grade phone service over the NBN at a reasonable price we request that all users waive their rights under the Customer Service Guarantee. In essence this means that you will not be allowed to claim compensation if we fail to meet set standards for connection times and fault restoration. We ask you to do this because we cannot guarantee the restoration time of your service if a fault occurs with the internet or your underlying physical connection that supports your Internet service. This waiver does not stop you from contacting us about a fault with your service, and it is not a waiver for us to avoid doing our best to restore or provision your service as quickly as possible. The waiver is explained in detail below, this is important information, please read it all before agreeing by signing the waiver at the bottom of the page.

The Customer Service Guarantee

Information about the Customer Service Guarantee (CSG) may be found on the Australian Communications and Media Authority website http://www.acma.gov.au

  • The CSG requires us to meet minimum performance standards for standard telephone services. The minimum CSG requirements are:
  • The provision of written information at least every two years (or upon request at any time) about the CSG performance standards, our obligations and your right to compensation under the CSG.
  • Guaranteed maximum periods to connect new services
  • Guaranteed maximum periods for fault rectification
  • Maximum time frames for customer appointments.

The CSG contains exceptions for certain events such as extreme weather. If we do not meet the requirements and an exception doesn’t apply, you may be entitled to compensation under the CSG.

Waiver of the CSG

Boom Broadband can propose that you waive your rights under the CSG.
You have no obligation to consent to the proposed waiver. However, if you do not consent we reserve the right to decline your application.
By agreeing to this waiver you will not be entitled to any CSG rights, specifically the provision of written information about the CSG, guaranteed maximum connection periods, guaranteed maximum rectification periods and maximum time frames for appointments. You will not be entitled to compensation for failure to meet such performance standards.

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  • Cheap Pay As You Go rates
  • $0.20 Untimed Local and National Calls
  • $0.15 p/m Calls to Mobiles
  • International rates from just $0.01 p/m
  • Calls 13/1300 Numbers $0.28 untimed
  • Calls to 1800 numbers FREE

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  • UNLIMITED Local and National Calls
  • $0.15 p/m Calls to Mobiles
  • International rates from just $0.01 p/m
  • Calls 13/1300 Numbers $0.28 untimed
  • Calls to 1800 numbers FREE

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  • UNLIMITED Local and National & calls to Mobiles within Australia
  • International rates from just $0.01 p/m
  • Calls 13/1300 Numbers $0.28 untimed
  • Calls to 1800 numbers FREE

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What makes Boom different?

Boom Broadband offers some features that other NBN Providers don’t offer.

No Off-Peak

No peak or off-peak periods

  • Surf the net anytime
  • No restrictions

Only Downloads Counted

Only downloads counted

  • Only downloads counted
  • No upload restrictions

Uni-V Available

NBN UNI-V phone available

  • Use your current home phone
  • Cheap rates worldwide

Service Homes

We can service 96% of NBN Ready homes

  • Fixed Fibre services
  • Fixed Wireless services

No excess data

No excess data charges

  • Shaped plans
  • No bill shock

Customer Portal

customer portal

  • Manage your account details
  • Check your data usage